Thank you for taking the time to complete our survey. Your feedback is appreciated. We hope we have exceeded your expectations, and this survey is designed to make sure we are giving you the best possible service.
Was this your first time working with Mann Travel & Cruises? Yes  No
Who is your agent?
I prefer to communicate with my agent: In person
Over the phone
Via e-mail


Please describe your agent’s service during your most recent travel planning experience:
My agent fully explained the details of my itinerary. Yes  No
My agent fully explained the documentation required for travel.

 Yes  No
My agent recommended travel insurance. Yes  No
I purchased travel insurance. Yes  No
My agent contacted me when I returned from my vacation. Yes  No


Please rate your agent’s overall service:
I can get through to my agent quickly.
My calls/e-mails are returned in a timely manner.
My agent offers suggestions to accommodate my travel preferences.
My agent is friendly and courteous.
My agent is genuinely interested in my travel plans.
Overall, I feel that my agent provides a valuable service.


Please describe your experience with Mann Travel & Cruises:
Did Mann Travel & Cruises meet your expectations? Yes  No
If not, please tell us why.
How can Mann Travel & Cruises improve its service to you?
Would you refer others to Mann Travel & Cruises? Yes  No
If not, please tell us why.


Please tell us a little about yourself:
How many vacations do you take per year?
What is the average length of your vacation?
How often do you use a travel agent?
Do you prefer to fly or drive?
Number of family members who travel?
Where would you like to travel?
What is your favorite cruise line and why?
What is your favorite resort and why?


First Name
 Last Name
Phone
 Email
Would you like to receive our award winning weekly Vacation Values newsletter via email? Yes, sign me up


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